Shipping & Handling

*Starts when your order has been shipped, and does not include standard processing time of up to 7 business days. Business days do not include Saturdays, Sundays, or Holidays. 

All of our shipments come with a tracking number. We use USPS, Canada Post, and local carriers to ensure packages arrive quickly and safely.

Custom Fees Policy:

The goods will be imported on behalf of the customer/buyer. The customer authorizes Evry Jewels to import the goods on his behalf. Further, the customer/buyer agrees Evry Jewels may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The customer will pay the taxes & duties in addition with the purchase price of the goods.

Returned To Sender Policy:

If a package is returned to us, due to being unclaimed or due to failure to pay customs and duties, you will be responsible for reaching out to us via email (support@evryjewels.com) stating the situation and including your order number. We will then further assist you on this. 

If a package is returned to us due to an invalid/incomplete address (that the customer have provided), the customer will be responsible for reaching out to us via email (support@evryjewelss.com) stating the situation. Please include your order number in the subject line and a valid/alternate address. We will then further assist you on this.

If a package is returned to us due to being refused by the recipient, we can offer to resend the order OR store credit OR refund the amount paid for the items. However, we will keep the amount paid for shipping fees. If no shipping fees were paid by the customer, we will keep the standard fees amount of $5 USD.

Lost/Damaged Package Policy:

Once the carrier scans your package, it is no longer our responsibility if the package is lost or stolen. That being said, if you have any questions or concerns with your package, do not hesitate to reach out to us via email (support@evryjewelss.com) stating the situation and including your order number. We will then further assist you on this. 

International Additional Fees:

Foreign transaction fees can apply to purchases made online from your home country, where the vendor is foreign and processes the transaction in its local currency. Evry Jewels is based in Canada.

This fee is charged by many credit card issuers, typically ranging from 1% to 3% of the transaction. This money is not withdrawn by Evry Jewels and does not go to our funds.